PUMP SPARES HELP TO KEEP BUSINESS FLOWING 23 APRIL, 2020 NEWS 110

With much of the UK now spending the majority of their time at home, any emergency repairs to heating and hot water systems need to be actioned quickly and efficiently, meaning that it is all the more important that installers have the correct spares. Wilo UK says that it has long been preparing for a potential crisis of this magnitude and has available stock and spares for months to come.

As well as homes and residential multi-occupancy accommodation blocks, thousands of Wilo pumps are located in state services such as hospitals, care homes, prisons and Ministry of Defence facilities to provide drinking water, waste management and heating/cooling systems.

David Williamson, director of Wilo UK, comments: [Now more than ever, it is vital installers use trusted, quality spares that can be dispatched quickly and avoid cut price alternatives that could result in serious problems down the line. Using unreliable spare parts could result in blockages, leaks and incorrect water pressure, not to mention parts could deteriorate faster than the real deal. By going directly to the manufacturer, installers can ensure they are performing a `first time fix` and be absolutely certain they have the correct part and expert advice on fitting it, with no need to go back and forth to jobs or return useless parts.

[At Wilo we supply all spares in kits, which come with everything needed for installation or repair, including surrounding parts in case these need to be removed or are damaged during the process. We are working to tight deadlines to meet demand and ensure we keep the UK flowing. We have full production facilities set up in Burton-Upon-Trent and are ensuring spares get out to installers quickly. As a former plumber myself, I understand the need for a trustworthy spares service, especially in times of such uncertainty."